We're here to help

Whether you have a question about your membership, your results, or anything in between - our care team is always happy to help.

Questions? We're here to help

Whether you’re thinking about joining Emerald or already a member, you can reach us with any questions about our account, screenings, results, membership or app at support@withemerald.com. We aim to respond within 48hrs, Monday to Friday.

Questions? We're here to help

Whether you’re thinking about joining Emerald or already a member, you can reach us with any questions about our account, screenings, results, or membership at support@withemerald.com. We aim to respond within 48hrs, Monday to Friday.

Questions? We're here to help

Whether you’re thinking about joining Emerald or already a member, you can reach us with any questions about our account, screenings, results, membership or app at support@withemerald.com. We aim to respond within 48hrs, Monday to Friday.

Have an urgent medical concern?

Please contact NHS 111, your GP, or emergency services if appropriate.

Your GP, in your pocket

Download the Emerald app to chat with a GP, view your results, and manage your membership — all in one place. Your care team is just a message away.

Questions about Emerald

Questions about Emerald

What can I discuss with my Emerald GP?
What is included in Emerald’s annual membership?
Where is Emerald available?

Compare Emerald testing plans and choose the right one for you.

Compare Emerald testing plans and choose the right one for you.

© 2026 Emerald Labs Ltd

© 2026 Emerald Labs Ltd

© 2026 Emerald Labs Ltd

© 2026 Emerald Labs Ltd